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» Online Classroom   » Tech Support   » Nav Rules Trainer   » 16-bit or MS DOS error msg on install to XP

   
Author Topic: 16-bit or MS DOS error msg on install to XP
David Burch


 - posted October 24, 2004 11:55 AM      Profile for David Burch           Edit/Delete Post 
If you get this message:

"16 bit Windows Subsystem
C:\windows\system32\autoexec.nt
The system file is not suitable for running ms-dos and microsoft windows applications. chose 'close' to terminate the application"

Then there is a defect in your windows XP installation. We have seen this several times. This could ultimately affect other software installations as well. It is not related to Starpath products.

The following Microsoft Knowledge Base article "Error message when you install or start an MS-DOS or 16-bit Windows-based program" addresses the error message that you are receiving.

http://support.microsoft.com/default.aspx?scid=kb;en-us;324767

Please try the steps listed under Resolution.

Note also, that chances are this would also be corrected automatically if you update your windows xp to at least all updates before service pack 2.

From: Starpath, Seattle, WA


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