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Author
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Topic: I get a blank screen when I try to log in...
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David Burch
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posted June 23, 2020 09:36 AM
If this happens, you are most likely entering your username and password incorrectly. When this happens, a pop-up window says as much, but if pop-ups are being blocked by your browser you get a blank screen.
In Safari, you can fix this by going to Preferences > Websites > then allow pop-ups for Starpath.com.
This will not, however, solve the problem that the username or password is incorrect. Please contact [email protected], and we can remind you what they are and that they are case sensitive.
From: Starpath, Seattle, WA
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